Zendesk Tickets Monitor - ZTickets

Zendesk Dark Mode

Free extension for Zendesk Dark Mode Take care your eyes day and night with a dark theme for Zendesk tools and services. Zendesk Dark Mode Pamper your eyes day and night with a dark theme for Zendesk tools and services. Set up this eye protection extension for your nighttime and daily browsing. This theme inverts bright colors into high-contrast ones, making it easy to read at night. Totally Free If it help you pls give me a 5 starts.

Zendesk Helper

An extension to manage Zendesk tickets efficiently. Zendesk Helper - Simplify Your Zendesk Ticket Management Zendesk Helper is a powerful Chrome extension designed to streamline your Zendesk ticket management experience. It provides a seamless way to manage customer support tickets, stay on top of important tasks, and ensure you're always up to date without constantly refreshing your Zendesk dashboard. - Auto-Refresh Zendesk Tickets: Set customizable auto-refresh intervals to ensure your Zendesk tickets are always up to date, without the need for manual refreshing. Ideal for support agents and help desk teams looking for real-time updates. - Important Tickets with Reminders: Easily mark important tickets and set optional reminders so you never miss critical tasks. The extension will notify you with a browser notification when it's time to take action, helping you stay organized. - Badge Notifications: Stay informed at a glance with the new badge notification feature, which displays the number of unassigned tickets directly on the extension icon. This allows you to quickly see how many new tickets need your attention, even if you're not actively working in Zendesk. - Direct Access from Notifications: Open Zendesk tickets directly from the browser notification. Clicking on the notification takes you straight to the ticket, allowing you to take immediate action. - Simple and Intuitive Interface: Manage your tickets efficiently with a clean, user-friendly design that integrates directly into your Zendesk workflow, making customer service and ticket management easier than ever. Whether you're handling customer support for a small business or managing enterprise-level support requests, Zendesk Helper keeps you in control of your tickets with ease.

ZenNotification

🧘‍♂️ ZenNotification - The Most Complete Zendesk Notification Extension Stay on top of what truly matters in Zendesk. ZenNotification delivers real-time* alerts for every important ticket activity - fully customizable and built to fit your workflow. ⚡ Stay Notified Where It Counts 1. Your Tickets - Get instant notifications when new comments, mentions, or status changes occur on tickets assigned to you. 2. Followed Tickets - Stay updated on tickets you follow, even when you’re not the assignee. 3. Views You Care About - Get notified whenever a new ticket appears in your selected Zendesk views. How to install: Install this Chrome extension Install the Zendesk app from Zendesk Marketplace: https://www.zendesk.com/marketplace/apps/support/1177863/zennotification/ 🎛️ Full Customization Easily enable or disable each of these alert types to match your preferences. Select which views are of interest, control the level of detail in each alert, and decide exactly what deserves your attention. 🔧 Advanced Settings - Mute specific users (perfect for suppressing automated system updates) - Mute notifications, adjust volume 👥 Designed for Agents and Managers Whether you’re actively working on tickets or supervising a team, ZenNotification helps you stay informed without overwhelming your workspace. 🔒 Secure & Effortless Runs entirely in your browser, securely integrated with Zendesk. No Database involvement. ✨ Why ZenNotification? Other extensions stop at new-ticket alerts. ZenNotification goes further - giving you control, context, and customization over every kind of ticket activity. Stay informed, stay efficient, stay Zen. 🧘‍♀️ * notifications should appear within 5 to 250 seconds from the moment of the update, depending on the scenario and Zendesk API

Zendesk Ticket Notifier

Real-time sound alerts for new Zendesk tickets. Night Shift, keyword filters, per-event sounds. Not affiliated with Zendesk. Zendesk Ticket Notifier provides instant, background-driven sound and visual alerts for new tickets, ensuring you never miss a priority case. Engineered for customer support teams, enterprise helpdesks, and high-pressure SOC analysts, it helps you maintain flawless response times and dominate your SLAs without tab fatigue. Key Features: • Proactive SLA Guardian: Tracks ticket due_at timestamps in real-time. Provides a dedicated "At-Risk" UI container with active countdowns and escalating, distinct warning and critical audio loops before breaches occur. • One-Click "Take It" Action: Triage incoming cases instantly. Claim unassigned tickets directly from your system notification banner or popup log card in a single click—no manual Zendesk tab routing required. • Tab-Free Background Engine: Powered by an optimized, MV3 credentialed service worker. Runs reliably in the background without requiring you to keep an active, pinned Zendesk tab open. • Smart Presence Gate: Seamlessly syncs with your workflow. Automatically drop into silent mode when you finish your shift and close your work environment, ensuring personal boundaries remain intact. • Centralized Obsidian UI: A gorgeous, dark-mode monitoring hub built with local, high-scannability assets and optimized vector stroke icons for clear visual alignment. • Privacy First: Architecture runs 100% locally using secure storage. No data collection, tracking, or external data transmission. Whether you're managing an intense Customer Success queue or a tier-1 Security Operations Center, this extension transforms passive alerting into real-time operational execution. Note: This extension is an independent tool developed for workspace efficiency and is not affiliated with or endorsed by Zendesk Inc.