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Adds CRM capabilities to the browser based softphone in a side-by-side view. Without leaving your browser based softphone, you can add data to your CRM, including: Immediately improve your call center workflows because you never have to switch back an forth between browser windows.
3CX Click2Call
The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users. The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users. With the 3CX extension, Click2Call functionality enables telephone numbers on any webpage or CRM system to be ‘hyperlinked’ allowing a simple click to initiate the call instead of copying and pasting. When setting up the extension, the extension options include the choice for the number to be passed to the 3CX Web Client or 3CX Softphone for Windows. Additionally, included within the settings is an ‘Exclusion list’ where you can set specific URLs in which you do not want the numbers to be ‘hyperlinked’. Important: This extension is only for use with 3CX V20, and is not a standalone extension.
Produce8 Agent
Produce8 Browser Extension Time is a precious asset, and with Produce8, you can recover over 90 minutes a day that might be lost to distractions, unnecessary collaboration, and constant task switching. The Produce8 Chrome Extension is designed to assist individuals, teams, and leaders gain insights into their work habits and provide visibility into their workday. After setting up your Produce8 account (available with both free and paid plans), use the Produce8 for Chrome extension to: See Your Workday: Get detailed analytics that shed light on your work habits, helping you make data-driven decisions for enhanced productivity and wellbeing. Measure Impact: See results of workflow adjustments and changes in your team's work patterns. Track progress and measure success effortlessly with daily reports, real-time work timelines, and detailed metrics. Foster Collaboration: Get your team together to face problems head-on. Talk about issues like too much collaboration, constantly switching tasks, and feeling burnt out. This way, everyone can figure out what's helping them succeed and what's getting in their way. Works with All Your Tools: Slack, Email, Zoom, Notion, and more. Produce8 brings activity from any browser and web-based app in one place. Start quickly with our App Catalog and add more tools from there. About Produce8: We help teams understand how they leverage their technology and time to improve performance and protect employee wellbeing. Got questions? Visit https://kb.produce8.com/knowledge/how-to-install-the-produce8-browser-extension
Alga - AI Ticketing Assistant for MSPs
Provides suggestions for MSP tickets. Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue. Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click. Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!
IT Glue SOP Generator Trial
Experience the AI-powered efficiency of IT documentation with the Smart SOP Generator trial. Experience the AI-powered efficiency of IT documentation with the Smart SOP Generator trial. Preview IT Glue’s latest AI-powered automation as it captures clicks, key-strokes and actions automatically while you work. Just download the extension, open it and click ’Start Capture’ to begin capturing screenshots, clicks and keystrokes as you work. Hit Pause if you want to pause capture or Delete if you wish to delete and start over. Expand and shrink the preview tab as needed while you capture. If you need to collapse the tab, the capture is stored locally on your browser. To access all features, including the ability to save and edit, and unlock the full potential of IT Glue please check out: https://itglue.com/demo-sop-generator-trial/
