ckoefinnjeokbmkfaldomaekhchgeaik
Provides suggestions for MSP tickets. Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue. Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click. Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!
JoomConnect Browser Plugin
Quickly create ConnectWise tickets, opportunities and activities directly from your Gmail with The JoomConnect Browser Plugin. Also select and fill out JoomConnect forms to input your data into ConnectWise.
Hudu Assist
Get more out of Hudu with Hudu Assist, your browser-based workspace for faster access to passwords, documentation, and knowledge. Built to fit seamlessly into your workflow, Hudu Assist helps you stay focused with the information you need right where you need it. With Hudu Assist, you can: * Access passwords and quickly copy usernames, passwords, and OTPs * Search your Hudu knowledge base from anywhere * View documentation linked to the asset you’re working on * Capture screenshots without breaking your flow
ConnectWise Toolbox
Various enhancements for ConnectWise Tools for ConnectWise Automate and Manage to improve productivity ConnectWise Automate Enhancements: -Time Sheet opens automatically when time entry opens Save time on needing to click through 5+ screens when accessing your time sheet. Paste your time sheet URL into the extension settings to automatically open it whenever the Create New Time Entry button is clicked on a ticket. ConnectWise Manage Enhancements: -Custom Auto-Refresh Interval Prevent frequent auto-logout due to inactivity by having the page refresh itself automatically. Compatible with Chrome, Edge, and all chromium-based browsers.
IT Glue Offline Mode
Offline Mode for Passwords allows approved IT Glue Users to securely view Passwords when the IT Glue web application is under maintenance or temporarily unavailable. Extension settings will allow Users to enhance security, including session time out and device inactivity. Offline Mode for Passwords consists of three components: IT Glue Web Application, Windows Sync Service and the IT Glue Offline Mode Chrome Extension. To set up, IT Glue Administrators must first enable Offline Mode and configure the extension settings in the IT Glue web application, while signed in and connected to a Network. After an IT Glue User is granted Offline Mode access and has finished installing the Windows sync service, they can then use this Chrome browser extension to access passwords. The Windows sync service can be installed from the Account Settings page. The browser extension will frequently sync Passwords securely through the Windows sync service. The most recent sync will be displayed on the home screen. Passwords can be found efficiently with the extension’s search feature, allowing users to toggle between Organization and Global view. All Passwords can be viewed through this browser extension which includes Vaulted, Personal, Archived, and Timed One-Time Passwords.
