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RingCentral RingCX Chrome Extension Overview RingCentral RingCX Chrome Extension With RingCX Chrome Extension, make or receive phone calls without leaving Chrome or switching between tabs. Features * Click-to-dial: Easily click any phone number from Chrome to leverage RingCX to call right within your browser. * Click-to-copy: Copy any number to RingCX manual dial field. From here you can make any quick edits to the number before dialing. *Instant screen pop: When a call comes in, the RingCX Chrome extension instantly responds; identifying the caller by their phone number (if configured in settings) and opening up the respective CRM record or webpage. Benefits: *Eliminates the need to navigate between your website and RingCX agent UI *Integrates easily with any website or CRM. *Configures in minutes with no training required Pre-requisites: *Admin needs to enable the chrome extension for an agent group (go to Admin Portal> Users>Agents>Edit Agent Group> Enable Chrome Extension). Once enabled, all agents within the agent group will be able to access it. By default it is disabled for any agent group. *Configure the extension as per requirement Provide the URL of your CRM or website which will be presented as a screen pop for incoming calls. Make sure to add phone number (ANI) as a variable in the URL (Optional). Provide when do you want the URL to be opened, whether when a call is received or answered (Optional) Provide websites where the extension should not run (Blocked URLs) or websites where the extension should only run (Allowed URLs). Admin can set either Blocked URLs or Allowed URLs, but not both (Optional). Getting started: 1)Download the extension 2)Click on the Puzzle Icon (Extensions) on the top right 3)Click on RingCX Chrome Extension 4)Login to your RingCX account (if not already) and Click on the Connect button available on the Extension. Please make sure your admin has enabled the extension for you (agent group). 5)Start using it (make inbound and outbound calls)
LoadFetcher - Relay Amazon Efficiency Booster
Dispatch Workflow Automation, Post Truck Manager, Refresher and many more for Relay Amazon Loadboard. Introducing the Loadfetcher extension, a powerful Chrome extension designed to enhance your experience on the Relay Amazon website. This extension is perfect for those who frequently create and manage post orders on the platform. With the Relay Amazon Helper, you can easily create and delete post orders with just a few clicks, without the need for any extra effort. The extension streamlines the process, making it faster and more efficient. In addition, the extension also offers a load history feature, allowing you to quickly view past load prices. This feature can be especially useful for those who frequently deal with multiple loads and want to keep track of their past activity. The Relay Amazon Helper is a must-have tool for anyone who wants to save time and effort while using the Relay Amazon platform. Whether you're a seasoned user or just getting started, this extension is the perfect companion to help you manage your post orders with ease.
RingCentral RingCX for HubSpot
RingCentral RingCX for HubSpot The RingCX for HubSpot app provides seamless integration between HubSpot and your RingCX contact center. It offers the following features: Omnichannel customer engagement ● Handle inbound voice calls, live chat interactions, and more directly from your account within HubSpot ● Give your agents a complete view of the customer journey so they can serve customers better Tight integration with your HubSpot CRM data ● Quickly identify customers for personalized experiences ● Easily create new tickets or update existing ones for faster after-contact work Easy to deploy and use ● Prebuilt integration to deploy in hours, not weeks ● Use you browser on any platform (Windows®, Mac®), no software installation is needed 🔗 Navigating RingCX for HubSpot as a user https://support.ringcentral.com/article-v2/Navigating-RingCX-for-HubSpot-as-a-user.html?brand=RingCentral&product=RingCX&language=en_US 🔗 Navigating RingCX for HubSpot as an admin https://support.ringcentral.com/article-v2/Navigating-RingCX-for-HubSpot-as-an-admin.html?brand=RingCentral&product=RingCX&language=en_US
Loadex
With Loadex AI, dispatchers save 10+ hours a week, win more high-RPM loads, and help drivers make thousands more! Ready to win the race for high-RPM loads? Loadex AI keeps you #1🚀 ✅ What Loadex AI Can Do for You: ▪️One-Click Messaging ▪️Quick Offer&Booking Emails right inside a loadboard ▪️1-click Phone Calls ▪️Truck Road Map with exact miles ▪️Google Maps with Trip Calculator in 1 click ▪️Real Profit Calculator ▪️Automatic Factoring Check ▪️Rate Confirmation Parsing Done in Seconds ▪️1-Click Copy Load Details ▪️1-Click Get Tolls ▪️Smart Filters ⚙️ Getting Started is Easy: •Click “Add to Chrome” •Sign up your Loadex account •Customize your E-mail Template •Choose and Start Sending Emails 🔋Try our extension for FREE now and feel the difference from Day 1!
RingCentral RingCX for NetSuite
RingCentral RingCX for NetSuite The RingCX for NetSuite app provides seamless integration between NetSuite and your RingCX contact center. It offers the following features: Omnichannel customer engagement - Handle inbound voice calls, live chat interactions, and more directly from your account within NetSuite - Give your agents a complete view of the customer journey so they can serve customers better Tight integration with your NetSuite CRM data - Quickly identify customers for personalized experiences - Easily create new tickets or update existing ones for faster after-contact work Easy to deploy and use - Prebuilt integration to deploy in hours, not weeks - Use your browser on any platform (Windows®, Mac®), no software installation is needed Guides: - https://support.ringcentral.com/article-v2/installing-and-setting-up-ringcx-for-netsuite-for-admins.html?brand=RingCentral&product=RingCX&language=en_US - https://support.ringcentral.com/article-v2/using-ringcx-for-netsuite-as-an-agent.html?brand=RingCentral&product=RingCX&language=en_US article-v2
