oibodhnbldikfaadjcekkfhkicoacoeo
Extension allowing advanced CRM features For users of the Wildix telephone system, this extension allows the user to integrate their CRM tool. The functionalities include the following: - Screen-Pop Incoming calls pop-up within the CRM tool and can be answered, put on hold, resumed from hold, transferred, forwarded or the call can be ended via the hang-up button. Auto-detection of incoming contact with link to contact record within the CRM tool - Click-to-Call Hovering over a telephone number allows the option to call that number with a simple click. There is also an optional feature to generate a call record in the CRM tool when the outgoing call is initiated - Transfer and Forward Option to transfer or forward the call to a colleague. Initial list is for colleagues in the same department as the person answering the original call, but also a dropdown option to select the extension for anyone else on the phone system. Icons to identify the current status of the colleagues to ensure forwarding or transfer only to a colleague who is available to take the call. - Call Log (optional) Allow logging of the call against the contact's record. Either when the call is initiated or once the call has ended. - Version History V2.1.8 - Additional Click-to-Call locations V2.1.7 - Additional Click-to-Call locations V2.1.6 - Additional Click-to-Call locations & closeReason move to global variable V2.1.5 - Fix for websocket disconnect V2.1.4 - Moved Create Call to icon when no contact found V2.1.3 - Fix for delayed page rendering V2.1.2 - Added sipCallId logging for more accurate call matching V2.1.1 - Fix for Enable/Disable hanging following Chrome update V2.0.21 - Fix for Chrome update V2.0.20 - More Click-to-Call identification fields V2.0.19 - Additional Click-to-Call identification fields V2.0.18 - Support for 'contact' as then entity for AI call summary/transcript V2.0.17 - Added support for call log only (excluding AI) V2.0.16 - Added hang-up cause; AI call transcript-support V2.0.15 - Extended call matching logic for call summaries and transcription V2.0.14 - Altered call matching logic for call summaries and transcription V2.0.13 - Support for selecting preferred device V2.0.11 - Support for Street.co.uk; Call summary AI; MS Dynamics local server V2.0.10 - Moved [Create call] button to icon V2.0.9 - Fix for free-text phone number identification V2.0.8 - Support for creating calls with Beacon CRM V2.0.7 - Added [Create new call] feature V2.0.6 - Added Monday.com V2.0.5 - Increased options for linking to tickets V2.0.4 - Added support for Beacon CRM V2.0.3 - Create Order flows V2.0.2 - Improved error handling V2.0.1 - Launch release
Collaboration 7
Streamline communication within your company, boost sales & win more customers – be efficient with Collaboration 7! Work smarter, not harder with Collaboration 7, the unified communications platform, designed to engage teams, prospects and customers while boosting business efficiency. Use the Collaboration 7 Chrome extension as a shortcut to: Quickly initiate calls and start conversations from a web page Create and join Collaboration 7 meetings directly from Google and Microsoft 365/Outlook calendars Easily find an open Collaboration 7 tab by clicking on the extension icon in the Chrome toolbar To use the extension, you must have an account on a Wildix PBX and access to the Collaboration 7 platform. Here’s just a short list of what you can do with Collaboration 7 on desktop and mobile: Easily access video and audio calls, and messaging See your colleagues’ presence status Set up meetings through Google and Microsoft 365 calendars View call history of received, missed and dialed calls Engage in real-time communication with team members and customers Get the Collaboration 7 Chrome extension and enjoy increased efficiency with an all-in-one business communication hub for chat, calls and meetings with colleagues and customers.
CallSwitch One Click to Dial
The official CallSwitch One Click To Dial Extension Instantly dial phone numbers with just one click. The CallSwitch One Click to Dial extension lets you work smart and make real-time calls by simply clicking phone numbers in your web browser or CRM system. Our click-to-call Chrome extension automatically detects phone numbers on webpages and converts them into clickable links for fast, easy, single-click dialling. Compatible with all webpages, it works with the tools you already use including CRM systems such as Salesforce, Hubspot, Zoho and many more. - Save time spent manually dialling numbers, by just clicking a number on-screen. - Enhances productivity and helps increase sales. - Improves customer satisfaction via reduced response times. - Simple, immediate click-to-call integration - No API or HTML knowledge needed. - Detects local, non-geographic and international phone numbers. - Gain insights via call logs and statistics within the CallSwitch One platform. Visit www.callswitchone.com for more information about how our industry leading Cloud communications platform can benefit you.
CallSwitch Call
CallSwitch Communicator is a Windows/Mac OS application that provides users of CallSwitch Hosted Platform with a number of unified communications features including presence, instant messaging, screen popping and click to dial. It can be used as a stand-alone softphone or integrated with your IP handset to simplify the placing, receiving and managing of calls and voicemails. This Chrome extension enables CallSwitch Communicator users to dial any telephone number on a web page by clicking on the number. For more information, visit: http://www.callswitch.net
Devyce Softphone Extension
Extend the capabilities of the Devyce Softphone, including click to call and call control across tabs. This extension allows for users to automate workflows with the Devyce Softphone during general web browsing.
