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Enhances Zendesk with auto-refresh, notifications, and integrated PDF opener. Adds to Zendesk the possibility to preview PDF, Documents and Spreadsheets with multiple pages and the ability to copy contents directly from the browser without it downloading, also with an additional download button if its needed to, furthermore adds a 15 sec view refresh interval with notification when a new ticket comes with the ticket name. For auto-refresh to work you need to be in a view. For notifications to work you need to make sure that notifications are allowed in google chrome for the page and in windows, as a recommendation you could place the browser's notification priority on high so you won't miss any notification. -= Update 1.3=- - Added Documents and Spreadsheets support. - Bug Fixes. -= Update 1.1 =- - Changed the PDF's rendering function, now you can copy contents from the PDF file - Improved UI. - Bug Fixes.
Zendesk Utils
Utility extension for Zendesk Support A utility extension for Zendesk to fill in some gaps of the official application. Features: - Automatically refresh your Zendesk views to ensure you don't miss a ticket - Hide views that you may not need right away - See who is editing a ticket so you don't reply when someone else is - Easily access the Zendesk Statuspage from inside the right click menu of your browser - Easily close all Zendesk tabs from inside the right click menu of your browser Disclaimer: ZendeskUtils is in no way affiliated with Zendesk or their partners. ZendeskUtils is created purely for functional purposes. Changes to Zendesk may break ZendeskUtils, if you notice this please let the developer know by going to Preferences -> Send Feedback.
ZenNotifier: for Zendesk
Monitors table rows and sends notifications when changes are detected Real-time Table Change Detection for Zendesk Stay on top of your Zendesk support queue and other web tables with instant notifications. Perfect for support teams using Zendesk. Key Features: - Zendesk Compatible: Get instant alerts when new tickets arrive or ticket status changes in your Zendesk queue - Smart SLA Tracking: Perfect for keeping response times within your service level agreements - Support Team Ready: Ideal for help desk teams who need immediate notification of urgent tickets - Smart Change Detection: Monitors table rows for specific keywords or phrases you want to track - Intelligent Notifications: Get desktop notifications and audio alerts when important changes occur - Whitelist Support: Focus monitoring on specific URLs like your Zendesk domain - Customizable Search Terms: Add multiple search terms to track different types of tickets or priorities - Advanced Similarity Detection: Prevents duplicate notifications for minor updates using smart content comparison - Low Resource Impact: Efficiently tracks changes without affecting page performance Perfect for: - Support teams using Zendesk - Customer service representatives monitoring ticket queues - Team leads tracking SLA compliance - Project managers tracking task updates - Inventory managers monitoring stock changes - Traders tracking market data - Anyone who needs to stay on top of table updates in web applications Simply install, set your search terms, and let Row Monitor alert you when important changes happen in your Zendesk queue or other web tables. No more constant manual refreshing or missing critical tickets! Privacy & Security: - Works entirely in your browser - No data collection or external services - No permissions beyond what's needed for core functionality
Zendesk Tab Manager
Ensures only one Zendesk tab is open and manages ticket opening in Zendesk's internal tab system Ensures only one Zendesk tab is open and opens new tickets inside Zendesk's internal tab system.
Zendesk Notifications + Org Finder
Monitor Zendesk views and find organization tickets over time. Monitor Zendesk views and get alerts on new or updated tickets. Select multiple views and case statuses and event some orgs from zendesk to monitor Use your zendesk domain, email and API token to login first
