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Record your screen, capture logs, and document repro steps—all in one click. Simplify bug reporting and speed up issue resolution. Say goodbye to explaining issues the hard way. Birdie makes it effortless to capture and share everything needed to resolve issues—whether you’re guiding customers or reporting bugs internally. Birdie is a screen recording solution designed to: 🎥 Record your screen with a single click. 🛠️ Capture console logs, network activity, and repro steps automatically. 🐛 Create bug reports that developers can act on immediately. ▶️ Guide customers with step-by-step videos to solve complex issues. Built for support teams, QA engineers, developers, and anyone resolving issues, Birdie simplifies the process of documenting and sharing insights. 1️⃣ Start recording with one click. 2️⃣ Birdie captures your screen, logs, and repro steps in the background. 3️⃣ Share: - With developers: Provide complete bug reports to resolve issues faster. - With customers: Guide them step-by-step with clear video instructions. 🎥 Effortless Screen Recording: Show exactly what’s happening with just one click. 🛠️ Technical Log Capture: Automatically includes console logs, network requests, and system details. 👣 Repro Steps Tracking: Tracks clicks and key inputs to recreate the issue effortlessly. 🔌 Helpdesk Integration: Let your users report bugs via your helpdesk (Zendesk, Intercom, Freshdesk, Salesforce…) - Support: Escalate issues with all the details developers need, or guide customers with video instructions. - QA: Document bugs quickly and with full context during testing. - Developers: Debug faster with comprehensive technical details. - Anyone Else: If you can click, you can use Birdie. PRIVACY YOU CAN TRUST Your data is securely processed and stored with the highest standards to protect your privacy. Get started for free! Birdie offers a FREE FOREVER version, making it easy to see the difference today. TRANSFORM HOW YOU RESOLVE ISSUES Empower your team to resolve issues faster. Install Birdie now and make bug reporting and customer guidance effortless.
Ploomes para WhatsApp
Envie suas conversas de WhatsApp ao CRM Ploomes Com a extensão Ploomes para WhatsApp, você conecta o WhatsApp Web diretamente ao seu CRM Ploomes sem sair do navegador. Principais funcionalidades: Identifique contatos e negócios do Ploomes durante suas conversas no WhatsApp Web Envie mensagens e interações direto para o histórico do CRM Acesse tarefas e informações do cliente sem trocar de aba Requisitos: Conta ativa no Ploomes CRM.
Forethought Assist
Empower your human agents with an agentic AI copilot. Forethought Assist: Empower your Human Agents with an Agentic AI Copilot Help human support agents work faster and more efficiently — right inside your helpdesk with Forethought Assist. Assist analyzes tickets in real-time, surfaces the right workflows and knowledge articles, and generates accurate, customer-ready responses — guiding agents through even the most complex tickets without ever leaving their helpdesk. How Forethought Assist Helps Your Team: Guide Agents Through Any Ticket: Real-time ticket summaries, smart response suggestions, and relevant knowledge articles make handling complex cases easier than ever. Deliver Consistent, On-Brand Responses: Agents respond faster and with greater accuracy, backed by workflows and policies tailored to your business. Ramp New Agents Faster: New agents get up to speed quickly with AI-guided ticket handling and built-in best practices. Create a Positive Cycle of Improvement: AI at the agent touchpoint captures richer data, fueling Forethought to automate even more over time. Real-Time Ticket Analysis with Guided Workflows Instantly surfaces the right workflows and articles based on the ticket, helping agents act faster and more accurately. AI-Generated Responses Drafts high-quality replies using your knowledge base and workflows, ensuring every response meets brand standards without extra effort. As part of Forethought’s multi-agent system, Assist improves human agent productivity, speeds up resolutions, and helps your team deliver better customer experiences—without ever leaving the helpdesk.
Aircall Dialer
Dial and call phone numbers from any webpage, or add them to an automated calling list. This extension activates Aircall’s Click-to-Dial and accelerates customer connections with Power Dialer. It automatically detects phone numbers on webpages, adding them to your Aircall Workspace or Power Dialer calling queue. - Dial phone numbers from any webpage or add them to an automated calling list. - Select which local or international numbers to detect from any webpage, such as a prospect’s website, Google Sheets, and more. - Select whether to highlight detected numbers on the webpage or not. - Identify even hidden numbers on the webpage. - Scroll a webpage when you want to find more phone numbers. - Detected numbers can be imported into a movable widget for enhanced visibility. - Select multiple numbers or reorder them in the widget before adding them to a Power Dialer session. - Quickly identify duplicates or invalid numbers for better accuracy.
TypeGenie for Zendesk
AI-powered writing assistant for Zendesk with advanced suggestions TypeGenie helps Zendesk teams respond faster and more consistently with a suite of AI tools built directly into the agent workflow: ➤TypeGenie Smart Sentence Suggestions AI-powered sentence suggestions as you type—context-aware and designed to keep replies on-brand. ➤MessageGenie Generate or continue a full customer-ready reply using ticket context and your instructions—insert directly into the Zendesk Composer. ➤ArticleGenie Find relevant Help Center articles and insert clean clickable links into replies in seconds. ➤TicketGenie Surface proven solutions from your historical resolved tickets to help agents resolve repeat issues quickly. ➤ToneGenie Get tone guidance and sentiment awareness to keep replies professional, clear, and empathetic. The World’s top support teams use TypeGenie to: ➤ Respond at record speed ➤ Reduce average handling time ➤ Keep every sentence on consistent brand tone START SAVING TIME, TODAY ! ➤ CLICK “ADD TO CHROME” ➤ Pick your subscription and team size to start your trial ➤ Return to Zendesk and start replying with TypeGenie For more information or a demo, visit www.typegenie.net or email support@typegenie.net.