Jabra ChromeHost (Chrome Extension)

CXone Agent Noise Cancellation

CXone Agent Noise Cancellation offers an independent softphone connection by moving the audio path out of the browser application into a companion browser extension to allow for increased reliability. The extension delivers AI-powered ambient noise reduction and echo cancellation to both customers and agents for a clear, crisp and focused conversation when enabled across CXone Agent via the feature toggle in tenant management. Voices are instantly isolated and all background noise is removed in real-time from both sides of the call from start to finish. When the CXone Agent Noise Cancellation extension is installed and enabled and the Noise Cancellation feature toggle across CXone Agent in Tenant Management is enabled and the Noise Cancellation slider will display in CXone Agent. The agent can then adjust the sensitivity using the displayed sliders for eliminating the background noise from the agent and patron side. It is set to 90 for the mic slider (agent side) and 70 for the speaker slider (patron side) by default. In the event that CXone Agent is refreshed or unexpectedly closed, the active audio path between the agent and patron will not be disrupted.

MerciApp - AI Writing Assistant

Write better, faster, wherever you work. MerciApp helps you correct, rephrase, and structure your writing instantly, right inside your browser. From emails and CRMs to messaging apps and collaborative tools, it improves your texts and speeds up repetitive replies without disrupting your workflow. More than just a spelling and grammar checker, MerciApp enhances the clarity, conciseness, and tone of your messages. Every suggestion comes with a clear explanation, so you understand the correction and keep improving. • Spelling mistakes and homophones (“I should of —> I should have ”) • Complex agreement rules, verb conjugations, and infinitive vs. past participle confusion • Overly long sentences, missing punctuation, excessive use of abbreviations • Contextual errors (capitalization, dates, consistency) Corrections appear as you type. No copy and paste. No interruptions. Transform • Rewriting and built-in AI assistants Reword, structure, or translate your text without leaving the tool you are using. Create custom assistants for meeting summaries, standard support replies, sales pitches, and more. Share them with your team to keep communication consistent and aligned. • Select a passage and request a clearer, more direct, more formal rewrite, or a structured summary • Set up business assistants, for example “turn my notes into a customer report,” and reuse them in just two clicks • Instantly translate an email into English, Spanish, German, and more, directly from the interface Expand • Smart snippets: reply in two seconds without copying and pasting Expand allows you to create reusable snippets: standard replies, signatures, greetings, product explanations, etc. Type a shortcut (e.g. `/acknowledgment`) → MerciApp instantly inserts “We have received your message and will get back to you within 24 hours.” Dynamic snippets: customize your templates with variables (customer first name, date, order reference, etc.) to save time without losing personalization. Share your snippets with your team to keep support, sales, and administrative responses consistent and on-brand. Works wherever you write MerciApp works seamlessly with your everyday tools. Correction and AI assistants are available with a single click, wherever you need them. Automatic language detection ensures MerciApp only corrects the language you’re writing in: English, Spanish, or others. The interface stays discreet, suggestions appear in context, and your workflow remains uninterrupted. Designed for teams • Corporate dictionary: add your business terms, acronyms, product names • Shared rules: harmonize tone, formulas, and writing standards • Snippets and team assistants: centralize updates to your tools. • Centralized management: access rights, usage tracking, configurable and shareable assistants Ideal for sales teams, customer support, account management, internal communications, and much more. MerciApp is built on 30 years of linguistic research and a dictionary of over 500,000 entries. Trusted by thousands of B2B users, it is recognized for its accuracy and full GDPR compliance. Install and get started 1. Add the extension to Chrome 2. Create your account (30-day free trial) 3. Start writing: MerciApp corrects and improves in real time By installing the extension, you agree to the Terms of Use(https://www.merci-app.com/en/gtu) and acknowledge that you have read the Cookie Policy (https://www.merci-app.com/en/cookies-policy).

Ringover Cadence

Extension to extract lead data and import lead to Salesforce and Cadence tool. Ringover Cadence extension. You can directly update your cookie in Cadence tool. Automate sending LinkedIn connection request and LinkedIn messages.

Genesys Cloud for Chrome

Genesys Cloud for Chrome brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent… Genesys Cloud for Chrome brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent optimized user interface, Genesys Cloud for Chrome provides quick access to your call controls, status management, company directory, and performance metrics. Additional features include WebRTC Softphone and audio controls, configurable screen pops, click-to-dial/click-to-email, drag and drop conferencing, and more. Embedded directly in your web browser, Genesys Cloud for Chrome provides your most commonly used contact center functionality alongside every web application you use on a daily basis.