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Substly helps your company manage subscriptions to digital services. Elevate your understanding of your company's digital work environment with Substly's browser extension. This powerful tool provides invaluable insights to help you optimize operations and ensure compliance. Stay on top of licensing requirements effortlessly and uncover shadow IT within your organization. Key features of the browser extension include: - Shadow IT Detection: Our browser extension goes beyond the surface, actively identifying and managing shadow IT instances. Uncover unauthorized applications and services to strengthen your security posture and maintain a robust digital infrastructure. - Unsanctioned Usage: Detect and address instances where employees access services they shouldn't, enhancing security and compliance measures. - Usage Rates: Track how often and to what extent a service is utilized, allowing you to make informed decisions about your digital tools. - Unused User Accounts: Identify and manage underutilized or inactive user accounts, streamlining user access and improving resource allocation. Enhance your digital workspace management with Substly's browser extension and take control of your company's digital ecosystem.
NordLayer Browser Extension
NordLayer is an adaptive network access solution designed for modern businesses. NordLayer is a cloud-based adaptive network access solution that allows modern businesses to encrypt and securely access company resources. It combines the Zero Trust Network Access (ZTNA) and Secure Access Service Edge (SASE) principles to help businesses of all sizes to enhance their internet security. - Virtual Private Gateways - Dedicated servers with fixed IP - ThreatBlock - Custom DNS - DNS filtering - Encryption on a browser level - Auto-connect - Two-factor authentication (2FA) All of these features allow businesses to securely control and segment access to their private networks, resources, and sensitive information. NordLayer Browser Extension is a lightweight solution used to secure online connections when accessing web-based resources configured on the company’s virtual private gateways and secured on a browser level exclusively. If you have any questions or concerns, contact our 24/7 Customer Support team at support@nordlayer.com.
1Password SaaS Manager
Keep track of the SaaS applications that you're using. The 1Password SaaS Manager browser extension shows you the SaaS applications that you're using. This information is analyzed in SaaS Manager by your IT team to understand and manage the web-based applications that are being used in your organization. By helping build a picture of what tools people are really using day-to-day, you can help the IT team save money, and better support the tools people are actually using.
Substy Auth
Easily connect your account to Substy.ai with this Chrome extension. Easily connect your account to Substy.ai with this Chrome extension.
Custify Sidekick for Customer Success Managers
Your CSM-focused hub to streamline account management, enhance productivity, and boost customer retention. The Custify Chrome Extension provides instant access to vital customer data directly within your browser. By simply selecting an email address, you can view detailed client information associated with that email. The data is pulled from Custify’s 360 Customer summary, offering insights such as: - CSM Rating: Understand the overall satisfaction and engagement level of your customer. - Promoter Score: Gauge the likelihood of your customer recommending your product or service. - Global Health Scores: See the overall health of your customer accounts. - Lifecycle Stage: Identify where your customer is in their journey. - Client Tags: Use tags to quickly categorize and identify customer segments. - Metrics: Track customer success metrics such as the number of notes, open tasks, overdue tasks, last touchpoint, and last outgoing communication. - Company Attributes: Access key company details and attributes to better understand their needs. - Financial Data: Review essential financial metrics such as invoices or number of subscriptions, that impact your customer relationship. Key Customer Success Use Cases - Quick Access to Customer Data: When preparing for a meeting with a client, CSMs can instantly access detailed client information without leaving their current browser tab, This prepares them with relevant, up-to-date information. - Email Integration: While composing an email to a client, CSMs can select the client’s email address to view insights like the customer’s Lifecycle Stage or Global Health directly within their email client. It allows them to tailor their communication to the client’s current situation and needs, making it more effective and personalized. - Time-Saving Efficiency: When needing to quickly check multiple client accounts, CSMs can access all relevant customer data with one click, without switching between different applications or tabs. This saves time and reduces the load associated with managing multiple apps, allowing CSMs to focus on strategic tasks. - Comprehensive Customer Overview: Before a strategic planning session, CSMs can understand a customer’s overall engagement and satisfaction levels through a comprehensive view of health scores, engagement metrics, financial data, and more. This holistic view enables them to make informed decisions and provide better support. Benefits for Customer Success Teams - Enhanced Productivity: Streamline your workflow by having all necessary customer data readily accessible within your browser. Spend less time searching for information and more time engaging with your customers. - Increased Insight: Gain deeper insights into your customer’s profile and behavior. Use this information to craft more relevant and personalized communications, leading to stronger customer relationships. - Improved Communication: By having customer data available directly in your email client, you can quickly adapt your messaging to address specific customer needs and concerns, resulting in more effective communication. - Better Customer Understanding: With a complete view of your customer’s attributes, financial data, and satisfaction scores, you can better understand their journey and how to support them.
